AMERICANS WITH DISABILITIES COMPLIANCE
NOTICE UNDER THE AMERICANS WITH
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Belvidere (the City) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
EMPLOYMENT: The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the United States Equal Employment Opportunity Commission under Title I of the ADA.
EFFECTIVE COMMUNICATION: The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City programs, services and activities.
MODIFICATIONS TO POLICES AND PROCEDURES: The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. For example, individuals with service animals are welcome in City offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the City should contact the City Clerk (who is the City's ADA Coordinator) as soon as possible but no later than two (2) business days before the scheduled event.
The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service or activity of the City is not accessible to persons with disabilities should be directed to the City Clerk.
The City of Belvidere will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
COMPLAINT PROCEDURE UNDER
THE AMERICANS WITH DISABILITIES ACT
This Complaint Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (the Act). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the City of Belvidere, Illinois (the City). The City's Personnel Manual and/or collective bargaining agreements govern employment related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of the complainant and location, date and description of the problem. Alternative means of filing complaints such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted by the complainant or his/her designee as soon as possible but no later than sixty (60) calendar days after the alleged violation to:
City Clerk/ADA Coordinator
401 Whitney Blvd.
Belvidere, Illinois 61008
Illinois Relay Dial 711
Within fifteen (15) calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant. The response will explain the City's position and offer options for substantive resolution of the complaint, if possible.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant or his/her designee may appeal the decision within fifteen (15) calendar days after receipt of the response to the Mayor or his designee.
Within fifteen (15) calendar days after receipt of the appeal, the Mayor or his designee shall meet with the complainant to discuss the complaint and possible resolutions. Within fifteen (15) calendar days after the meeting, the Mayor shall respond in writing in a format accessible to the grievant, with a final resolution to the complaint.
All written complaints received by the ADA Coordinator or his/her designee, appeals to the Mayor and responses from these offices shall be retained by the City for at least three (3) years.